Hongkong Land Reinforces its Central, Hong Kong Portfolio with the launch of its New Tenant and Customer Services

CENTRICITY provides a collection of digital and physical services exclusively available to Hongkong Land tenants Hongkong Land’s world-class BESPOKE salon will offer unparalleled privileges and personalised services for its Central portfolio’s shoppers CENTRICITY and BESPOKE salon are the latest examples of Hongkong Land reinvesting into its portfolio to create innovative offerings crafted to meet the needs of today’s tenants and customers

Hongkong Land today launched CENTRICITY, an exclusive, market leading suite of services specially crafted to meet the evolving needs of Hongkong Land’s tenants. Through both digital and physical platforms, CENTRICITY provides tenants with access to a range of new facilities, activities and benefits. 

The core elements of the CENTRICITY offering includes a mobile app, event space and a restaurant exclusively available to tenants and their guests. The mobile app is designed to help tenants with everything from ordering lunch to accessing Hongkong Land’s premium concierge services, to monitoring taxi queues. The event space, located at Chater House, has the scale to accommodate an event as intimate as a board meeting to a conference of up to 200 guests. The restaurant, also located in Chater House, provides tenants with options for on-the-go meals or space for a formal meal in the dining room or on the scenic outdoor terrace. With consultation from Mandarin Oriental, Hong Kong, Hongkong Land carefully tailored and perfected the services offered to its tenants to ensure each was developed up to the highest quality standards. 

In addition to launching CENTRICITY, Hongkong Land will launch the new world-class BESPOKE salon later this month, which will cater to shoppers in Central. At 5,000 sq. ft, the BESPOKE salon, located at Chater House, will provide BESPOKE members with premium amenities and privileges that have been specially designed to provide them with an unparalleled shopping experience. 

“Hongkong Land has a long and successful track record of actively managing city centre portfolios at the heart of Asia’s most iconic cities. As the leading landlord in Hong Kong’s central district, we are committed to working with our tenants and partners to ensure Central continues to flourish as a vibrant community at the heart of Hong Kong,” said Mr Robert Wong, Chief Executive of Hongkong Land. “The launch of CENTRICITY and the new BESPOKE salon are the latest examples of our commitment to enhancing the value of our portfolio through continued investment to our building and services. These initiatives will greatly benefit tenants and our BESPOKE customers, strengthen the attractiveness of our high-quality office and retail space, and ensure Central remains one of Asia’s most prestigious and dynamic city centres.”

“The launch of CENTRICITY and the new BESPOKE salon signify a new chapter in our long-term commitment to our tenants and customers,” said Mr Raymond Chow, Executive Director of Hongkong Land. “The new BESPOKE Salon is the latest addition to the privileges and rewards offered under the BESPOKE Regional Recognition Programme, connecting renowned luxury retail destinations in the region, including LANDMARK in Hong Kong, ONE CENTRAL in Macau and WF CENTRAL in Beijing.”